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customerservice

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24 posts

Any recent experience with Yema?

Hi all, First post here! Hi! I have been thinking about getting this watch as I find it beautiful and cool. However, I have heard a lot about Yema's n...
24

Great Customer Service from a Microbrand

Every now and then i read posts about microbrands and their mediocre customer service. So id like to share my story where the customer service was gre...
1

In praise of Rado customer service.

I have my grandfathers watch, a rado Conway. I emailed rado to find out any more information about. Prompt and helpful, friendly and obliging, I canno...
6

An Odd Thing Happened Yesterday.... [A Tale of Good Customer Service]

So... Earlier this year, Valentine's Day to be precise, I gave my wife a Stuhrling Original Women's Depthmaster. (Note: that is NOT the watch pictured...
3

How important is customer service to you?

So, how important is customer service to you? (NB: We recently had a thread about AD experiences and, while related, that's not what I mean. I'm not t...
9

Great Customer service from Zelos

Wanted to share my great experience with Zelos as a company. I had at one point 3 Zelos pieces, all purchased from Ebay 1 ex-display piece in the Abys...
5

Best Customer Service Ever!

I posted a week ago that I opened my watch case to discover the crystal on my Treehut Koa Wood watch, that my son got me for Christmas, has a vertical...
4

A Tale of Top-Notch Customer Service

I consider my Islander ISL-200 Bethpage one of the most striking watches I have ever owned. So, it was a dreadfully sorrowful day last month when I wa...
32

Barton Watchbands

Has anyone had an issue with customer service at BWB in the last couple of weeks? I ordered an item 10 days ago, but other than the order confirmation...
12

“Congratulations” vs “Thank You”

I’ve bought several watches. I’ve bought 2 Rolex’s from AD’s. Both times at the end of the Rolex transaction, I was told “congratulations”, like I jus...
24