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customerservice
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Dueling Jewelers: : Exploring Top Jewelry Stores for Watch Collectors!
While exploring the jewelry stores at the mall today, I had a truly captivating experience. The exceptional customer service at Kay Jewelry and Schwar...
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PSA Intercessor
If you’ve been eyeing an Intercessor and noticed the listing has changed to pre order, allow me to explain. Due to an overwhelming amount of feedback...
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Laco - excellent customer service!
I had my Laco Himalaya serviced. The bezel had lost most of the paint. Two weeks and I have it on my wrist again with a new bezel. The warranty has ex...
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My crown malfunctioned on my #dufrane Travis diver, so I reached out to the company for a repair. Thankfully, I was still under warranty. I shipped it...
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Still Not a Good Look Doxa...
UPDATE: I received a second set of shipping documents on Thursday morning with an email from a new Doxa employee stating my pickup was now that same d...
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Island Watch Custom Service
Just wanted to give a shout out to Marc from Islander Watch Company, idk if he's on Watch Crunch. I sent a short email about when a certain bracelet w...
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Does service from a brand matter to you? Be it in store/customer service. Or do you just care about getting the watch?
Hi crunchers! I’m writing this post to talk about my experience with IWC as a brand. I’ve been purchasing from IWC for a few years now and I have to s...
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My ZELOS is BAAACK BABYYYY!!!
So, it's been several months since my watch broke. To be fair, I hadn't sent it off earlier because I didn't make the time or have the money to spend...
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