Need some help friends...

WC friends, I need a little help. My SSK005 – Seiko USA, isn't keeping good time. I bought this new from my AD, and I let them know this was a problem and they didn't even get back to me on whether I should bring it in or send it to Seiko. 

My questions are:

1.) Should I adjust it myself with a  wooden toothpick (watched a vid on YT on it.

2.) Go to the AD and make them fix it (It's only been a month or so since bought it.

3.) Send it to Seiko

Anyone else having this issue?

Reply
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prefer number 2

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My experience has been that a good AD will immediately take care of any issue I might have - they have a vested interest in maximizing income from a good customer, and should therefore offer a level of service that will maximize revenue capture.

I guess the question is...  are you a good customer?  Ha!

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If it's consistently running fast or slow by less than around 30 spd, I would regulate it myself. But only if you have a timegrapher and know what you're doing. Otherwise #2.

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When we say it isn't keeping good time, what are we talking about? 

Is it within the tolerance for the movement? 

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#2

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Movements could have a bit of a break in, how bad is it running exactly?   As much as I love Seikos, I just ordered the black dial version of this watch, their movement accuracy isnt anything to write home about. 

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Like others have said, it would depend on consistency, but #2 is probably the best option, if it is out of spec for the movement.

About 60% of my Seikos are really accurate, the others are just ok.

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Option 1 requires a timegrapher, a very steady hand, and some experience. The issue is that you are just above the balance wheel, about the most sensitive part of a watch movement. It's something that leaves no room for error.

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If the watch is brand new I would also wait just a little bit for the average spd rate to settle. One month may be enough if you have worn it consistently.

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#2 

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If you try adjusting it that way you could throw out the beat error without a timegrapher. Factory specs on that are usually pretty wide. 

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Mr.Dee.Bater

My experience has been that a good AD will immediately take care of any issue I might have - they have a vested interest in maximizing income from a good customer, and should therefore offer a level of service that will maximize revenue capture.

I guess the question is...  are you a good customer?  Ha!

Well I imagine he is a good customer , at the moment. However if they don't sort it then he can easily become a less good customer!

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talk to your AD about it and getting all tuned up right… 

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Stated accuracy of the 4r34 is +45/-35 spd. If it's within that range I doubt it would be covered under warranty.

Trying a DIY regulation based on a YT video is a horrible idea and aside from voiding any warranty it could very well make matters worse.

Seiko movements are not known for great accuracy in the first place.

Out of curiosity-how far off is it?

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#2. It is still under warranty. 

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Since it's under warranty and you just bought it, take it in and let them fix it

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Just_a_watch_fan

When we say it isn't keeping good time, what are we talking about? 

Is it within the tolerance for the movement? 

It's about 35mins off. I've even had it in a watch winder after setting it and it's still off.

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fudrocker

How off is it? I don't have a time graph but I'll set to the atomic clock and check on it in a day or two. The last seiko I bought (king turtle) is 10-15 fast per day.  Which is fine by me. 

It's about 35mins off. I've even had it in a watch winder after setting it and it's still off.

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fudrocker

Also... sweet watch!

Thank you.

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35 minutes?! Per day? That shit's broken. 

Replace or refund.  

Seiko qc still consistent heh

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Buy a demagnetizer to have a cool toy, then do #2 when it doesn't help.

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I'm with @ds760476 on this. Try a demagnetiser first.

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If it's a proper watchsho they will demag it for you in the spot, no charge. Don't let them send it away. Then you by the demagnetizer and fix it yourself ☺️

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11SWM11

It's about 35mins off. I've even had it in a watch winder after setting it and it's still off.

Yeah it's magnetized or broken. Get the lepsi app for your phone and test it. If it's not magnetized I'd just take it back and ask for an exchange. 

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I vote for option 2 as well, then 3. Option 4 is try a demagnetizer just in case. I don’t remember if it has a silicone hairspring or not, but I doubt it does so it’s possible it got magnetized.

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fudrocker

35 minutes?! Per day? That shit's broken. 

Replace or refund.  

Seiko qc still consistent heh

35 mins!!! Can you send a video of what that looks like? Those hands must be ZOOMIN!

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Definetly #2... I have the same watch and it runs +12 - 15

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LucasAndacielos

I vote for option 2 as well, then 3. Option 4 is try a demagnetizer just in case. I don’t remember if it has a silicone hairspring or not, but I doubt it does so it’s possible it got magnetized.

This is very possible ^^^

It has a display back. Examine the balance wheel and see if you notice the hairspring is sticking or ticking weird. A cheap compass will also show a large quick deflection of the needle if a magnetized watch gets near it.

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35 mins per day is insane. You have a lemon here. Send it back to AD or Seiko.

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If you bought a car from the dealer and it ran poorly... would you:-

a) Try and fix it yourself 

b) Take it back to the dealer

c) Take it back to BMW (Other car manufacturers are available)

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Send it back to the AD. 35 minutes off is way too much.