Do I need to get my watch serviced? or my head?

Talk me down from my accuracy ledge...

A few weeks ago, I finally came into possession of my (early) 30th birthday watch. It was brand new, unworn, sourced from an AD via Bezel. It even had stickers and the "check your specs" card that comes with new master chronometers. But that's where the trouble starts...

After scanning the card and checking the Omega app, I found that my watch was performing WELL within spec--and the accuracy on my wrist matched it! 0/+5 a day! Glorious. It made every dollar I'd saved up seem worth it.

...but then it fell off my bed (3.5 feet) and on to fake hardwood floors.

In the week since the fall, it's been running a bit slow...( -1 sec/day). I tried to not let it bother me,...I've checked every forum, even chatted w/ Omega on their site. Most sites say things like "the specs are measured in a lab" or "wrist conditions are not '5 positions." To that, I say 'take that crap somewhere else!' Omega advertises master chronometer specs as 0/+5 a day, and METAS is supposed to certify that these watches can withstand SERIOUS stuff. But a fall off a bed?...

Omega responded to my concern by saying the watch appears to be running outside of specs, and should be sent in for service. The closest authorized Omega service center is Tourneau (and they've serviced a quartz watch just fine, but this is a whole other ballgame). Does my watch need servicing after just one month? Or does my head?

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To clarify, it is currently running -1 a day? If so, it is keeping great time. -1 is nothing to worry about. Does the beat rate, amplitude, and beat error look good? I truly would not worry about it otherwise and enjoy the watch. It should be able to take a short fall, but then again all drops are not created equally.

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AllTheWatches

To clarify, it is currently running -1 a day? If so, it is keeping great time. -1 is nothing to worry about. Does the beat rate, amplitude, and beat error look good? I truly would not worry about it otherwise and enjoy the watch. It should be able to take a short fall, but then again all drops are not created equally.

Updated the text to clarify. In the week since the fall, it's been running a bit slow...( -1 sec/day). I plan on having a watchmaker/tech check things on a timegrapher this weekend.

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KyleC93

Updated the text to clarify. In the week since the fall, it's been running a bit slow...( -1 sec/day). I plan on having a watchmaker/tech check things on a timegrapher this weekend.

Keep in mind that regular timegraphers will have trouble with co-axials.

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Dude just wear the watch. If the watch was way out of spec them fair one but geez it's 1 second.

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KyleC93

Updated the text to clarify. In the week since the fall, it's been running a bit slow...( -1 sec/day). I plan on having a watchmaker/tech check things on a timegrapher this weekend.

Keep in mind a COSC spec watch is −4/+6 a day. Yours is well within range, but do what you feel will help.

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Tourbillon1916

Keep in mind that regular timegraphers will have trouble with co-axials.

Why is that?

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Personally -1 per day is pretty damn good. Like very very very very good. I would not mind that one bit. Having said that, Tourneau is a large scale dealer and will have your watch properly serviced, I would just check the status of your warranty as that could cost a few bucks. I had Tourneau handle servicing for a Longines that was running quite fast and three months later it came back looking perfect. Scratches buffed out and it kept great time.

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Time is money, especially measured in seconds. Get it checked if it’ll put your mind as ease but -1s/day is just a rounding error for us mere mortals.

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-1 sec/day ??

continue enjoying your watch man. life is too short to worry about -1 second a day

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so your watch is running -1 sec/day. The question is did you wound your watch? if your watch is running close to the end of the spring barrel it could slow down. Omega's website advertises it could withstand 5000G which is a drop from 1 meter. 3.5 feet is pretty close to 1 meter. which app are you using to check your watch? Seamaster has 3.5hz frequency which is (3.5x2)x60secx60min=25200bph. Most app uses the phone's microphone to measure the ticking noise and calculate it per 100th/sec for a full minute. (assuming you are using the phone and don't have a timegrapher) If there is latency in the milliseconds and through the duration of a minute it could add up. Example: (3.5x2) x60sec=420 beats per minute. There are 1000 milliseconds in one second. 1440 minutes in a day, 24hrs in a day, so that is 604800 beats per day. Your phone app (Again assuming you are using the app) uses the microphone and measure the beats over a minute, then uses that number and multiplies it by a factor of 1440 and compares that to the total expected 604800 beats to calculate your +/- sec/day. So what you are saying is your watch is running 7 beats short of 604800 beats/day. (604793 beats exact) Not going into details about how the phone isn't exactly a good measuring tool, this is why watchmakers use timegrapher.

I know it is a new watch and it would bother you since it is not Metas quality you are paying for. Remember this, bring this into AD and it will cost a pretty penny for a piece of mind. Hope you haven't called them and told them that you have dropped your watch. If you did I hope you use 1 meter as reference. Hopefully, they will cover this under warranty. Best of luck to ya!

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-1 sounds great and still well within COSC spec.

I'm happy with my Farer running at -12s a day (also within spec for the SW330-2).

What do you actually want the watch running at? Surely the only improvement on -1s is +-0s a day. But in that case you probably need to just check your phone.

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TimeCop

Why is that?

They measure it by listening to the sound. With that special kind of escapement the timegrapher can get confused. A cheap Weishi is not made for watches like this.

OP should put it on a timegrapher that is specially made for Omega. At a Boutique or at an AD.

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Michel

They measure it by listening to the sound. With that special kind of escapement the timegrapher can get confused. A cheap Weishi is not made for watches like this.

OP should put it on a timegrapher that is specially made for Omega. At a Boutique or at an AD.

I did not know this. Very interesting.

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OMG......stop worrying and wear the darn watch..Enjoy the hobby.. It's is all part of the experience..Your watch is just fine. JMO

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If a fall onto a hard floor is covered by the warranty, and getting it serviced won't cost anything, then by all means, get it serviced.

If it's not covered, then skip getting it serviced, and wear the watch as-is, until it gets really out-of-whack. Which might be a year or two from now, or maybe never.

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TimeCop

Why is that?

It has to do with the nature of the co-axial escapement. A timegrapher calibrated for a Swiss lever will read a different amplitude and beat rate than the true amplitude of the co-axial. In order to correctly read it, you’ll need a specific timegrapher.

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I hate to be the guy in the room that says he never checks his second hand. I've never set anything to the second. I need to know the time within a few minutes. I rotate my watches and reset them every time I put them on. I think it's amazing how much most of you know about watches. I wish I knew more.

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Losing 1 second on a Master Chronometer? Unacceptable. Return it. Get a G Shock and drop to your hearts content, cause you know G Shock…

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1 second per day is fine. It needs service if it starts making bad noises when winding or the rotor starts rattling or something doesn't work at all.

Set the watch 30s fast and you're good for the month if you can't have it run slow 😉 it's what I do.