Joma Shop experience?

I ordered this watch from Joma Shop in the 30th of January, but it still shows as "awaiting shipment". The chat bot states the order is "awaiting approval". Requested live chat and contact with customer service representative, but absolute crickets. Is this "normal" with Joma Shop? The watch is in stock and should ship in 1-3 days.

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I've only ordered twice from Jomashop, both negative experiences. One was a minor issue, the other a more major issue. My contact with customer service was less than pleasurable.

themotleycow

I've only ordered twice from Jomashop, both negative experiences. One was a minor issue, the other a more major issue. My contact with customer service was less than pleasurable.

I just hope I can get the watch at least.

With Jomashop if it is in stock it has always been great in my multiple experiences - mainly affordable watches. You have to watch to see if it says contact to see availability on the expensive items - in that case I think they source it and who knows how it might go.

Salty1

With Jomashop if it is in stock it has always been great in my multiple experiences - mainly affordable watches. You have to watch to see if it says contact to see availability on the expensive items - in that case I think they source it and who knows how it might go.

As you can see and if you go on their site right now, they say it ships in 1-3 days.

andre_driver

As you can see and if you go on their site right now, they say it ships in 1-3 days.

Yep, was just sharing my experience. I think it should be fine for an Orient - probably a warehouse processing backlog.

I remember back when the 35mm PRX came out i ordered it from them. After over a week of silence i emailed them and another week went by and they finally said it was out of stock (which wasn't shown at the time of order, of course) and they could issue me a refund if i didn't want to wait for stock to return lol, kind of backwards..

That being said ive ordered two times since then and I did receive both quickly. Their customer service is definitely bad though. Hopefully you get your orient shipped out soon!

You have to watch shops like Joma Shop. I have been told from multiole sources that shops like them often advertise a piece at an incredible price but then have to go buy the piece abefore sending it on it's way.

Over the years I have heard good stories about them but th ehorror stories outnumber the good.

StevieC54

You have to watch shops like Joma Shop. I have been told from multiole sources that shops like them often advertise a piece at an incredible price but then have to go buy the piece abefore sending it on it's way.

Over the years I have heard good stories about them but th ehorror stories outnumber the good.

In this case the price is just what it is. It was the best price I could get, but not much cheaper than everywhere else.

I've bought three watches from them very recently. All good experiences.

andre_driver

I just hope I can get the watch at least.

Yes. I hope you do.