This made me think less of Rolex owners

I find that a salesperson who really knows and cares about their product is a rare thing these days.

Wow,sign of the Times I'm afraid😪

A new sales clerk who has not learned all the names let alone the reference numbers. In her defence she just has to take in all the money from the people who get the call. It's by appointment that way.

There's a lot of dial text. She didn't get to the third line. So what?

Besides, who do you think sells more, the knowledgeable enthusiast or the smokin' hot babe?

Remember shoe shopping scene in Boogie Nights?

John C. Reilly: "Those are really cool, are they lizard?"

Mark Wahlberg: "No, they're Italian. I'm gonna fucking buy these."

On several occasions I saw something that caught my eye and I liked it for how it looked without a care about it's history or "heritage", who made it, when or why. Sometime it happened in art galleries or museums, other time just by strolling down the street and it could be an industrial product, or a tchotchkes, or a well crafted hand tool.

I don't see anything wrong with a person buying something just because it looked good.

People that work in the industry, should have basic product knowledge, especially when the words Datejust are printed on the dial.

Never a good idea to project the behaviour of one person to a whole group.

But it is sad that an employee at an AD did not know what they are selling. If it was a customer I think it would be totally fine. Not everyone who wants a nice watch is a watch enthusiast. We have to understand that we are a small sub group of watch customers. So I think it is just a bad look for your AD. They should spend more time training their employees.

Stupid sales people! Should have known she had an informed consumer.

That being said, the vast majority of the public doesn’t know models, only ROLEX. For example, a while ago a texted a picture of my Daytona to somebody who should have known, and they said “so” to which I replied it’s a Rolex which ellicited “Oh”. Obviously they never zoomed in to read the dial.

But the sales person was terrible. I would look for another AD, at least another sales person.

Sorry, no defense. She lacked training and knowledge so why would I buy an expensive product from such a person?

Making excuses for incompetent people is why we have incompetence!

Hmm. As she had waited some months to get it, and presumably ordered it herself, and had been talking with other knowledgeable staff and customers for the months she’d been working at the AD… sort of beggars belief unless she was making a joke. 😗

So all Rolex owners are to blame for this? Noted - I’ll prepare the memo

Sales clerks deal with a lot of people who do not know what they want or even what they are looking at. Your first mistake was being insulted by that and your second was not seeking out the real deal maker of the store who has the real knowledge. The door man at Microsoft can't help you with a Windows problem.

Ok

Yes. Thank you for your work.

It wasn't joking unfortunately. I pointed out the name right on the watch and the lightbulb went on. It just shows what Rolex is here for: status. They hate the enthusiast.

Wow. Very disappointing.

Spot on. A Rolex is a Veblen good, a luxury good priced deliberately high to restrict the number of people who can afford it and thereby turn it into a status symbol. The higher the price, the greater the perceived exclusivity and the higher the demand.

The fact that one single interaction with one clueless Rolex owner makes you think less of Rolex owners in general says more about you than it does about Rolex owners. There are no doubt many who value Rolex for the status, but there are also many watch enthusiasts who just happen to appreciate their watches.

Haha. That’s a funny story about an incompetent salesperson. Period. In this day and age that’s very common. Ever spend a Saturday morning at Lowe’s or Homedepot trying to find something, anything, and getting this look 🤷‍♂️ from the guy or girl in the blue or orange smock.

It tells me only that she’s incompetent and someone that recognizes that the word Rolex is a popular highly sought after luxury watch. It says nothing of the collective group of Rolex owners, which run the gamut for watch enthusiasm.

First off, not my personal experience. But I stand by my comment, no excuses for her.

Saying that saying something says something about someone more than it says about someone says more about someone saying something than it does about saying something about someone.

Takes no brain to be a rolex salesman nowadays. Just say.. oh, wait list is three or so years... and that's it !

Rolex is basically a fashion brand now