This made me think less of Rolex owners

I visited a jeweler. They were Rolex ADs but I was there to look at Omegas and Tudors. I was talking to one of the workers who was wearing a Date just. She said she waited 9 months on a wait-list to get it. I said, " Oh wow is that a datejust?" She said "No. It's a Rolex."

馃檭

I find that a salesperson who really knows and cares about their product is a rare thing these days.

Wow,sign of the Times I'm afraid馃槳

A new sales clerk who has not learned all the names let alone the reference numbers. In her defence she just has to take in all the money from the people who get the call. It's by appointment that way.

There's a lot of dial text. She didn't get to the third line. So what?

Besides, who do you think sells more, the knowledgeable enthusiast or the smokin' hot babe?

Remember shoe shopping scene in Boogie Nights?

John C. Reilly: "Those are really cool, are they lizard?"

Mark Wahlberg: "No, they're Italian. I'm gonna fucking buy these."

On several occasions I saw something that caught my eye and I liked it for how it looked without a care about it's history or "heritage", who made it, when or why. Sometime it happened in art galleries or museums, other time just by strolling down the street and it could be an industrial product, or a tchotchkes, or a well crafted hand tool.

I don't see anything wrong with a person buying something just because it looked good.

People that work in the industry, should have basic product knowledge, especially when the words Datejust are printed on the dial.

Never a good idea to project the behaviour of one person to a whole group.

But it is sad that an employee at an AD did not know what they are selling. If it was a customer I think it would be totally fine. Not everyone who wants a nice watch is a watch enthusiast. We have to understand that we are a small sub group of watch customers. So I think it is just a bad look for your AD. They should spend more time training their employees.

Stupid sales people! Should have known she had an informed consumer.

That being said, the vast majority of the public doesn鈥檛 know models, only ROLEX. For example, a while ago a texted a picture of my Daytona to somebody who should have known, and they said 鈥渟o鈥 to which I replied it鈥檚 a Rolex which ellicited 鈥淥h鈥. Obviously they never zoomed in to read the dial.

But the sales person was terrible. I would look for another AD, at least another sales person.

OldSnafu

A new sales clerk who has not learned all the names let alone the reference numbers. In her defence she just has to take in all the money from the people who get the call. It's by appointment that way.

Sorry, no defense. She lacked training and knowledge so why would I buy an expensive product from such a person?

Making excuses for incompetent people is why we have incompetence!

Hmm. As she had waited some months to get it, and presumably ordered it herself, and had been talking with other knowledgeable staff and customers for the months she鈥檇 been working at the AD鈥 sort of beggars belief unless she was making a joke. 馃槜

So all Rolex owners are to blame for this? Noted - I鈥檒l prepare the memo

StevieC54

Sorry, no defense. She lacked training and knowledge so why would I buy an expensive product from such a person?

Making excuses for incompetent people is why we have incompetence!

Sales clerks deal with a lot of people who do not know what they want or even what they are looking at. Your first mistake was being insulted by that and your second was not seeking out the real deal maker of the store who has the real knowledge. The door man at Microsoft can't help you with a Windows problem.

PoorMansRolex

There's a lot of dial text. She didn't get to the third line. So what?

Besides, who do you think sells more, the knowledgeable enthusiast or the smokin' hot babe?

Ok

Porthole

So all Rolex owners are to blame for this? Noted - I鈥檒l prepare the memo

Yes. Thank you for your work.

HectorsDad

Hmm. As she had waited some months to get it, and presumably ordered it herself, and had been talking with other knowledgeable staff and customers for the months she鈥檇 been working at the AD鈥 sort of beggars belief unless she was making a joke. 馃槜

It wasn't joking unfortunately. I pointed out the name right on the watch and the lightbulb went on. It just shows what Rolex is here for: status. They hate the enthusiast.