BB54 Lume Pip alignment

So, Tudor's known for the odd lapse in QC now and again. And the lume pip on the Black Bay 54 is one of the things that has recently been a victim of that lapse.

This is my example.

What are you Crunchers thoughts?

Acceptable or not acceptable? Return to AD etc?

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It happens. I’ve seen misaligned inserts from all brands regardless of price. Yes… even from Rolex. I’d just take it to the AD and inquire what they recommend. It would irritate me to no end, so I’d want it resolved.

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Nah return that to the AD. You paid all this money for a LUXURY watch. It shouldn’t be anything less than perfect. Cheers!

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At that money, reject and get a replacement

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Yep, take that right back.

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I would never have seen that in a million years. Even under high magnification it's hard unless you were told beforehand. Safe to say you didn't notice it until you took out the dreaded loupe?

Maybe an issue if it were a Patek or Lange but seems a bit nit-picky to me for a mass produced machine made watch.

Return it and the replacement will also have a percieved "fault" if you look hard enough.

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foghorn

I would never have seen that in a million years. Even under high magnification it's hard unless you were told beforehand. Safe to say you didn't notice it until you took out the dreaded loupe?

Maybe an issue if it were a Patek or Lange but seems a bit nit-picky to me for a mass produced machine made watch.

Return it and the replacement will also have a percieved "fault" if you look hard enough.

Yeah. This is kinda where my head is at too.

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Return, Tudor BS is unacceptable. Someone else posted the same issue about the BB58 a week or two ago.

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Have them fix-it!

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My BB58 Blue just to compare the alignment. Hope this helps.

I'd say is a QC issue, should be covered by warranty.

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Take it back’

At a 200 €\$ price point I could MAYBE except this. Absolutely not at this price range

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7uiggi

My BB58 Blue just to compare the alignment. Hope this helps.

I'd say is a QC issue, should be covered by warranty.

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OMG OMG but look at the alignment of the bezel hash marks and the dust under the crystal!!!

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I just sent mine back but I had misalignment on the bezel, lume pip and 12 index 😪

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For that price this is unacceptable. Return it.

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If it would be Seiko it would be the end of the world or at least a „joke“.

The REAL joke, for me, is paying that amount of cash for that amount of „QC“ from that „noble brand“.

So yeah, short version: unacceptable.

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Return. Totally unacceptable.

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Just wondering. When did you get the watch, is it like 3 years old or 3 days old? Not that it really matters, it's a QC issue that should at the least be fixed with a new bezel. I think it's good to get information about how others with the same issue resolved the problem. But I also don't think it compels me to think any differently about the brand. These are mass-manufactured watches, and things happen. But it is an issue, and they should want to fix it for you, and I know they will.

This is a reminder to everyone that if you are able to purchase from AD in person, do a thorough examination before purchasing, and bring a loupe if needed. It is also very easy to look over when you are excited about a new watch.

Here's a picture of mine as well, for reference.

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Scratches and dings come from you wearing it. Would you accept scratches straight out of the factory EVEN if you get one yourself 10 minutes after buying it brand-spanking new and wearing it?

If that is a "Yes" then you are the most welcome of customers companies have ever seen :D

This discussion is about the supposed Quality Control of the manufacturer. A misaligned something is bad QC, as would be scratches out of factory. What happens after you wear it is another story, although there won't ever be a misalignment by wearing a watch...

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Just checked mine. It’s also misaligned but it tilts the other way. Tbh it doesn’t bother me that much. I guess this is the price I must pay for having one of the first copies of the watch. As long as the naked eye can’t see it I‘m fine with it…

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It's crazy with what you guys are fine with. These are multi-million dollar companies. These watches are peanuts to them. You shill out that amount of cash and still put up with faults, misalignments and other stuff.

Just please don't ask yourselves why the number of watches with these faults are going to increase if you're fine with them... They will give you what you "ask" for. The ones who actually give you the discounts are the guys who aren't even responsible for lackluster QC: Watch Shops.

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Get that back to the dealers, why do they charge you a month's wages for sloppy quality control. Pay for perfection you should expect to get it!. ☺

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I would raise it and get it changed. When you see it you can’t unsee it can you. You prompted me to check mine 👍🏼

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foghorn

I would never have seen that in a million years. Even under high magnification it's hard unless you were told beforehand. Safe to say you didn't notice it until you took out the dreaded loupe?

Maybe an issue if it were a Patek or Lange but seems a bit nit-picky to me for a mass produced machine made watch.

Return it and the replacement will also have a percieved "fault" if you look hard enough.

Disagree with this. Imagine meeting someone with a San Martin knock off with better QC at a tenth of the price. F*!?# that. Tudor shouldn’t be allowed to get away with this.

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JamesBlond

If that were true they wouldn’t be selling over retail used. These are not readily available at ADs

Lol do me a favour. Nobody is paying over retail for these. There’s only two listed for sale new/unworn in the U.K. on Chrono24 that are over retail. There’s no supply problems. These were sat in the window unsold for months before Christmas.

Even “used” on Chrono24 there’s only one dreamer asking over.

Why is there so little inventory for sale? Because there’s no margin for flipping and there’s zero problems walking in and buying one…

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Rolexshmolex

Lol do me a favour. Nobody is paying over retail for these. There’s only two listed for sale new/unworn in the U.K. on Chrono24 that are over retail. There’s no supply problems. These were sat in the window unsold for months before Christmas.

Even “used” on Chrono24 there’s only one dreamer asking over.

Why is there so little inventory for sale? Because there’s no margin for flipping and there’s zero problems walking in and buying one…

Okay, “RolexShmolex,” I’m not going to keep arguing with you. you’re wrong, but I won’t keep arguing with you hahaha.

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JamesBlond

Okay, “RolexShmolex,” I’m not going to keep arguing with you. you’re wrong, but I won’t keep arguing with you hahaha.

I’m really not wrong. The market data simply doesn’t support your statement that these are selling for a premium. Sorry.

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JamesBlond

Okay, “RolexShmolex,” I’m not going to keep arguing with you. you’re wrong, but I won’t keep arguing with you hahaha.

Shall I continue? 😂🤷‍♂️

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Still over retail is not? Here is mine, internationally. Not just UK.

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hackmartian

That it's a mass-produced, machine-made watch costing over $4000 is exactly the reason this is unacceptable. Impeccable build and QC are the only things that could possibly justify a basic, 3-hand watch costing more than a few hundred bucks (and people still crap on $400 Seikos with these issues). It really begs the question of what we're really paying for here...

They pay for brand recognition.

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thekris

While I don’t think these things would bother me so much, I think you’ve nailed it. If it bothers you you should return it/get the AD to fix it. As a consumer, you absolutely deserve that.

I guess what bothers me here is my perception that watch people are blowing this out of proportion. Like charging a lot of money means you can’t possibly make a mistake.

While your sentiment is generally fair that it's inevitable mistakes will occur eventually, it doesn't feel any less frustrating when it happens to you, especially when you spend this much money on something. There is an expectation that some of these issues would be caught in an effective QC process, so falling victim to missed quality standards and having to go through the whole process of fixing it is a huge bummer. I had my Pelagos for a couple weeks before I had to ship it out for months and that definitely sucked after making my first luxury watch purchase.

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Go to the AD an see what they suggest. No bullshit: it's a defect. I pay luxury (In italy these cost about 3 monthly salaries of common people), I pretend luxury... Even if it is a small thing, or a quirk. Not acceptable. I can decide to keep it if I see some kind of uniqueness, but I should be entitled to have restoration for that 100%