From dream to nightmare
Recently I celebrated a round birthday and it took me a few months to find the perfect gift for myself. The decision was made to buy a Vulcain Nautique, which I ordered in January.
It took endless 6 weeks to arrive from Switzerland.
It arrived the past Monday and I was than happy. A great looking watch with the perfect size and all I was looking for. In addition to the appearance, the movement also made the difference. An ETA 2824 with 28.800 bpm. Something I didn’t have in my collection yet.
So a swiss watch with a swiss movement directly from Switzerland. A dream comes true.
Well… it only lasted on day. After wearing it a whole day I put it down at night and the surprise hit me the next morning. It stopped after only 4 hours. Maybe I didn’t move it enough was my first thought. So I set the time, put it back an and enjoyed my day.
In the late afternoon I went swimming with my son, and exchanged it to a Casio. After coming back home, the first thing was to change watches again. And guess what: during the 3 hours I was gone, it stopped again. Now is was suspicious. On the brands website was the hint to turn the crown 12-15 times to fully wind it up.
I tried that, put it aside and waited. But I didn’t have to wait long. 2 and a half hours later I quit again. Doesn’t sound right for a 38h power reserve, does it?
So i contacted the retailer and got the answer: well it was laying in the safe for 2 weeks. Maybe it needs another turn? Okay… so I contacted Vulcain and didn’t get in answer yet. 3 days might be to short for answering a customer request but maybe next week. I’ll keep you updated how it goes and if the nightmare ends someday.
Designer | Engineer | Enthusiast Reentered the rabbit hole after not wearing a wrist watch for almost 10 years. Now i have to make up for the lost time.
Good luck. While the winding mechanism is somewhat the weak point of the ETA-2824, there is no way this should have happened. I hope the warranty claim works out.
Sry mate, I have numerous Sellitas (basically ETA 2824 clones) and pretty sure my Certina had a 2824 variant. This definitely does not sound like it’s winding up properly.
All the best 🤞
That’s a shame.. it’s a aesthetically a stunning piece but it’s definitely not winding correctly.. good luck getting it sorted. 👍
Gorgeous! I want a vulcain so bad! Also an Enicar would be awesome!
That’s a primo watch. It’s just terrible that your experience was ruined by what sounds like a bum movement.
I’d be pretty firm about getting a completely new watch, and fast!
Best of luck!
You DID choose a superb watch!
Love those hour markers. Remind me of the patina on my wife’s Tag Heuer F1, which I totally love.
Love those hour markers. Remind me of the patina on my wife’s Tag Heuer F1, which I totally love.
And the lume on them is green. It hit‘s the 60s style in every way.
That’s a primo watch. It’s just terrible that your experience was ruined by what sounds like a bum movement.
I’d be pretty firm about getting a completely new watch, and fast!
Best of luck!
You DID choose a superb watch!
A new watch would be cool, but i guess they‘ll just change the movement.
Good luck. While the winding mechanism is somewhat the weak point of the ETA-2824, there is no way this should have happened. I hope the warranty claim works out.
Thanks! The warranty should not be a problem. But we‘ll see if i can get in touch with them. That‘s currently the most annoying part.
That’s a shame.. it’s a aesthetically a stunning piece but it’s definitely not winding correctly.. good luck getting it sorted. 👍
And it looks even better in real live than in the pictures.
Sry mate, I have numerous Sellitas (basically ETA 2824 clones) and pretty sure my Certina had a 2824 variant. This definitely does not sound like it’s winding up properly.
All the best 🤞
I also have certina with the „modern“ version and zero problems with. But i guess there is a difference in QC between a swatch group member and a microbrand.
Gorgeous! I want a vulcain so bad! Also an Enicar would be awesome!
Well it looks really great. Hopefully I can recommend them soon.
A new watch would be cool, but i guess they‘ll just change the movement.
Well, that really amounts to a new watch save that any cooties on the watch are comfortably you own! 🥸
Hope it gets sorted out soon, my friend. Congrats and enjoy!
Hope it gets sorted out soon, my friend. Congrats and enjoy!
thanks mate! i finally got a response from the retailer and they will pick up the watch and send it in for a check. hopefully they can fix it.
thanks mate! i finally got a response from the retailer and they will pick up the watch and send it in for a check. hopefully they can fix it.
Bought at retail- you’ll be all good for warranty or replace 👍
I did same with a 6R35 Seiko, now within COSC 🙂
Sorry for your problem. Hope everything works out. Great watch btw.