Sinn 556 service gone wrong

Was it Sinn service, or a local watchmaker? Finding a trustworthy watchmaker is excruciatingly tough, but perhaps this amazing crew will share one with you that may be worth sending to them. Otherwise, stick with the manufacturer.

Very often local folks mail it in with brands they do not feel is worth their time and most of the folks who do business with them will not know better. They will not seal it properly (as done in your situation), heck they may not even fully service the movement. They will attempt to regulate it, throw some new lube in and charge you the full-service amount.  I only have one nearby and he is a total nightmare of a human, never mind watch maker. I am still on a quest of finding a local place I can trust. I have a piece that needs a full service and I keep meaning to give another close-ish shop a try.  

It was a local shop by me (Orlando Watch Company) - it has good reviews for the most part but I also get the feeling a Sinn is nothing to them. I also think it's probably easy to take advantage of customers who don't know better... Never considered the fact they could have outsourced the service. The case is definitely in better shape after service, but I have a feeling they just regulated the movement (like you said) and called it a day. It actually still runs slightly slow and I told them I prefer it to run faster if anything prior to them taking it

Sorry to hear that. Like I said, hopefully, someone here chimes in with a good watchmaker to avoid you having to send it to Sinn directly.  

Thank you sir, appreciate your input!

RGM is the authorized repair facility for Sinn in the US. I think you're got enough issues here it's worth your while sending it to them directly (or contact Watchbuys to generate a work order). Best of luck!

Oh man, that is terrible. I have to agree with AllTheWatches on this, probably best to contact Sinn and see what they can do for you.  Make sure to relay what happened.

OWC is my local shop too and I while I can't guarantee they didn't outsource the service, Scott (the primary owner) is too proud of himself and his skills to do that. At least that's my guess. That doesn't mean he did the service though. Nick (his son in law) hasn't treated me that great in the past and yet other people in the shop (Carissa and Fred specifically) have come to know that I am very knowledgeable about watches and love to talk my ear off whenever I go in there. I had a vintage Hamilton serviced by them and I think they did a good job, but yours definitely deserves a second look. The condensation is all you would need to show them. No watch after service should have water issues like that. Either the crystal wasn't set correctly (your assumption) or the gaskets weren't tested. It really doesn't matter. The proof is in the pudding.

Very sorry to hear about your issues.

Take it back, you shouldn't have received the watch back in that condition and yes the crystal is definitely sitting too high. I have 2 556's and if you want proof of how the crystal should be sitting you can use any of my photo's of proof or any stock photo's a those models.

Also the BS about the noisey rotor, it's exactly that, BS. You should never hear metal on metal when it spins, sounds like their spinning you some lies there.

Are they an authorised Sinn repairer? I would be asking some serious questions about their service guarantee and getting them to honour that before anymore water damage is done to the movement and that warranty expires.

The crystal doesn't protrude as high as the picture of your's 💯

Same with my 556 blue, the crystal is almost flush with the bezel, which is how it should be 👍

Sorry to hear that bro, Concerning watch repair I've always dealt with Grand central watch, give them a try because you're watch shouldn't look like that or  Perform like that.

Thanks for your input! I posted in another forum and everyone pretty much said the same thing. it’s the first I’m hearing of RGM so I’ll definitely look into it! 

Agree 100%. Was just going back and forth on whether I should give the same place a second chance and I’m leaning toward no at the moment. It’s inexcusable to give a watch back like this and play dumb

Yes Scott seems super knowledgeable and agree in his self confidence. He said he didn’t personally service mine when I brought it back in the first time. I’ve also really enjoyed my conversations with Fred - seems like a solid guy. Will try my luck up there tomorrow since they are closed on Mondays. thanks for your input and positive review of them. definitely adds some reassurance in their abilities since this is my first experience with them 

Appreciate your input sir! 

Thanks for all your input! I’ve had the 556A in the past and now this 556i so I tend to know exactly how they should look, feel, and sound. That smallest change would throw me off. Also I’m in love with your light blue dial! Wish it wasn’t a limited run but that’s awesome you got one! 

I'm with the contact RGM group.

It might be pricey but it'll be done right.

Very true. Any experience with them or have any idea on a ballpark estimate? 

No direct experience but they are the authorised service center for Sinn in the USA.

I wouldn't be surprised if a full service was in the 4-500 $ price range.

But remember- you get what you pay for with watch servicing. Many times the cheapest quote ends up costing more in the long run.

Sorry to hear... 

You paid for a service. You can show and prove they didn't do it correctly. Demand your money back and hopefully someone here knows a good watch maker on your area. Good luck!!! 

I paid $400 this past time so was thinking it would be around that but wasn’t sure. Would just suck to not get a refund and be close to $1000 in servicing if I went with another place. But lessons learned the hard way I suppose lol

Thank you!! Will be trying my luck tomorrow to see how they’re willing to help out 🤞🏻

That is garbage work by Orlando Watch Company.  I’ll put them on my list of companies to never do business with - shameful!!

Litigate mate