Will Rolex AD sell me a Pepsi if I have a Batman?

So you bought a watch and they won't sell you another? Sounds like typical Rolex, a clown show.

There's no customers at the clown show, just puppets 🫣

There is no "The AD". There is only your AD. There are not such rules by Rolex (even if there are a lot of rumors around that). They just have to make sure, that the watch is not directly re-sold. The most "Rolex-rules" are rules of your local AD. However when they claim it is Rolex' rule there is no discussion in the store, which makes life easier for them.

So just ask your AD which internal rules they have and discuss your collection strategy with them. If they don't want to be open with you about that, change the AD. There are enough...

Just remember that to your AD…

Or you could just source a bezel and swap them over whenever you fancy. I mean, it's quite a palaver (not to mention cost!) just to have half a bezel in a different colour...

In all seriousness, I hope this post is not satire 😅

I am definitely a puppet. But to be honest, I’m not complaining about it. Just happy to own my grail 116520 and hoping I get lucky enough to own a few others.

Thanks Pascal. I’ll take your advice.

Regarding potentially working with other ADs, unfortunately I don’t have that luxury where I live.

Btw I love your collection. Well done!

Man. This all sounds complicated. I'm just thankful my Casio AD, Jolyne from the Walmart Jewelry & Accessories section has never given me any problems. Maybe just that one time when she told me she couldn't help me because she had to work in the Produce section because Tom called in sick.

To be fair, I can understand why an AD would want to do that with the watch that has the greatest supply demand imbalance (stainless Daytona). It doesn’t make sense for them to sell one good customer two Daytonas when they can sell one Daytona to two vip customers. They would then have a more diverse and loyal customer base which is important for their business.

So according to those rules or rumors, you’re worrying, I wouldn’t of been able to buy 5 Datejust at the Ad.

They are happy to take my loyal and return 💸.

They were not all for me, but they don’t know that as I have been the buyer for my big family and every time someone wanted a Rolex they sent me? I gladly obliged.

If you have established a relationship it should make a big difference, I’d suggest going back to the same person you dealt with.

I bought a 2 tone GMT and got a Pepsi 16 months later. So yes, they will sell it to you. They probably won’t sell you two of the exact same models, ie 2 Pepsis.

When I got my Daytona, my SA said he’ll see if he can get me the newer black dialed model when it becomes available.

So yes, ADs do sell the different models, I guess in your case, your AD won’t do it.

And the GMT hand, but ya still way cheaper

I'm sure they will sell you anything they themselves can get their hands on as long as you buy enough other things in the shop.

I would think you have a better chance than most....

If it’s the same AD they do consider all watches in your collection, but due to the fact they are different references it shouldn’t be a problem. I’m sure mine would ask me if it was going to be a gift.

Who knows. The AD Rolex thing is dumb. Rolex should sell direct. They should take a $ deposit and when your watch is built you have to pick it up or they retain the deposit and sell your watch. Forget the AD no one likes them

Had this conversation with my AD a couple of years ago; every AD has its own policy around this. At mine, unless you’re a preferred client they won’t sell you two of the same watch *if it’s a high-demand watch*. It’s purely an anti-flipping measure, trying to prevent the second watch being flipped or ending up on the gray market.

If you’re a ‘preferred’ client, that trust has been established and they’ll sell you whatever you want, demand and waitlist allowing.

So definitely that's up to your AD.

Since it's up to her/him it's probably simple to get the answer from her/him given your good relationship (this AD already got you a very valuable piece..).

My 2 cents would be that he will give you what you want if you keep spending money on things it's harder for him to make money on (like jewelry or watch brands that don't sell as well).

At the end of the day it's all this is about. Why would he give you another super valuable piece he could sell to a more profitable customer in a second?

If you are one of his most profitable customers then it's a no brainer for him and he'll keep selling you what you want unless he suspect an instant resell.

Idk I don't find this complicated. It's a typical I scratch your back if you scratch my back type of situation.

They're preferred client usually is the grey market dealer, why bother ringing up customers when they can sell it to they're local grey market dealer and get a back hander

I’m still new to collecting and feel like the Rolex waitlist situation is the absolute last thing I want to know more about. 😄

It’s quite simple, once you know the protocols. Here is a dance that demonstrates the steps involved.

You’re wrong in painting all ADs with the same broad brush. Some *employees* at *some* ADs play that game, many do not. I personally know of four that I frequent that take steps to ensure their watches do not end up on the gray market, this measure being just one of them. I’m responding to the OP with specifics, you’re generalizing — which is neither helpful, nor factual.

Well it is factual, and at some AD'S this does happen.

Nuance; your original reply was a generalization. Fact is not one AD as a matter of policy does this — shady owners, managers or employees at *some* ADs engage in this practice. In my reply to the OP I gave actual first-hand experience that seems to be backed up by others in this thread. Saying all ADs do X doesn’t make it a fact, it’s your opinion — and an erroneous one. There is an issue with Rolex distribution and the grey market, but not *all* ADs contribute to this…many take steps to actively avoid their watches ending up in the gray market, another fact. Here’s one for you, straight from an AD I frequent: Rolex de-authorizes any AD it finds feeding the gray market. Given how valuable Rolex’s business is to these ADs, many do not want to run that risk. Here’s another: most Rolex ADs are also ADs for other brands — if they are shady enough to be feeding the gray market, it’s not just Rolexes they’ll be feeding.

You seem to be taking offence to something that is well known to happen and misreading or misinterpretating my comments.

The keyword in my first comment was 'usually' this will mean different things to different people in different parts of the world,

it's pretty common where i am, I am also not sure how you think that implies to all?, but it does happen and there for, is indeed a fact.

As for your 'fact' from your AD, how would rolex know exactly? Do you think they check up on the millions of watches they mass produce a year?And frankly im sure they couldn't care less,

The AD has targets to meet, the staff in the AD have commission to earn and targets to acheive, and if they're most valued customer who spends a lot of money in their shop happens to be a watch flipper or a grey market dealer then they will and have and always will go with the easy sale with an 'added bonus'.

Not taking offense buddy, these are just pieces of metal; perhaps the wrong tone is being conveyed over text, if so I apologize — I actually edited my original reply with this in mind, I guess I didn’t do a good enough job of it. 🍻

I replied with an anecdote from my local AD; the primary reason these watches end up on the GM today are customers flipping watches, not direct backdoor AD deals, and ADs get penalized if they are found to be directly funneling watches to the GM — it’s often unscrupulous employees responsible, not company policy, and for that reason you can’t generalize and paint every AD with that same brush. I’m not saying it doesn’t happen, I’m saying it’s not the norm for most ADs.

How is Rolex aware? Had this chat a couple of years ago with a manager I’ve struck up a cordial relationship with: I wasn’t given details of how exactly, but Rolex occasionally tracks back serials of GM watches to ADs (not customers, they don’t have those details, but ADs do); I’d hazard a guess that online sales channels might be sporadically monitored. But what is a fact is that if several of such happen to be watches allocated to a specific AD, they get a warning, risking de-authorization if it continues. What was more interesting was what they themselves do as a dealer, backing up my point: when a watch is identified as having been flipped, usually because the watch is unwittingly taken in for service or authentication to the original POP, the original client (flipper) is blacklisted by them. The blacklisting only applies to recent sales. Rolex even reserves first-rights to buy back unsold stock from ADs, to prevent both discounting and gray market sales. It’s not a perfect system, and it doesn’t catch many watches, but it does show that both Rolex and responsible ADs are taking measures to address the GM, not feed it, and the ‘preferred clients’ are those clients who not only have spend history, but also the confidence of the AD. All of the above is not conjecture, it’s a direct chat with a manager.

To be fair, DJs are probably not valued by the AD as much as the sports models. After the Rolex craze already started, an AD in SF told me that if I wanted sports models, I’d have to buy a bunch of DJs from them first. I should have been more precise in my post and referred specifically to Daytonas, GMTs, and other more highly desired models.

Oh yes, so like I did!

You make a strong point through the information via SA, that buying DJ is the way to Sport models.

I wish you luck when the day comes your ready for a new timepiece from Rolex.

Sincerely 🤝