Which watch brands have provided you the best servicing experience?

Hello everyone,

I'm putting a little money aside each month for when I turn 35 (currently 30) in the hopes of getting a good mechanical watch which I would like to last for the rest of my life.

A worry for a lot of us watch enthusiasts that we will buy a lovely watch and then no support will be given by the manufacturer after a number of years.

I've never had a watch in for a service (all my timepieces are less than 2 years old) and I wanted to know which brand provided you with the best service and if you could talk about how it went(How much it cost, customer service and wait time etc).

My budget for the watch would be a max of 拢3000 . I heard that "Longines" has provided good servicing and I have seen the CEO on YouTube state that servicing is a core arm of the business(Might just be PR so take that with a pinch of salt).

Thanks for reading.

Reply

If you buy from the established brands, they will be able to service most watches from their own brand.

If you buy from a microbrand, most use common Seiko/Selita/ETA movements, so servicing from a local watchmaker would not be an issue.

A conservative estimate will be to set aside $150-$200 per year per watch for servicing with the brand and $80-$100 per year per watch if servicing is done at your local watchmaker. Either way, you have to factor in service costs into the entire cost of ownership.

You'd probably only need to bring in your watch to service every 8 to 10 years or when the performance noticeably drops. Many people have commented in various forums that they do no see any benefit servicing at regular/fixed time intervals.

weng_c

If you buy from the established brands, they will be able to service most watches from their own brand.

If you buy from a microbrand, most use common Seiko/Selita/ETA movements, so servicing from a local watchmaker would not be an issue.

A conservative estimate will be to set aside $150-$200 per year per watch for servicing with the brand and $80-$100 per year per watch if servicing is done at your local watchmaker. Either way, you have to factor in service costs into the entire cost of ownership.

You'd probably only need to bring in your watch to service every 8 to 10 years or when the performance noticeably drops. Many people have commented in various forums that they do no see any benefit servicing at regular/fixed time intervals.

Thanks, good to know that I would be able to keep my Seiko's going for a number of years. I think it's sad the idea of a watch becoming a glorified paperweight because of no parts/service available.

DancingWatch

Thanks, good to know that I would be able to keep my Seiko's going for a number of years. I think it's sad the idea of a watch becoming a glorified paperweight because of no parts/service available.

For the Seiko NH movements, many have said it might be cheaper to just replace the whole movement when it finally breaks down - I'm not at that stage yet, but when the time comes, I might look for a local modder to help swap out the movement. Ha ha!

Cartier

weng_c

For the Seiko NH movements, many have said it might be cheaper to just replace the whole movement when it finally breaks down - I'm not at that stage yet, but when the time comes, I might look for a local modder to help swap out the movement. Ha ha!

Huh - I didn't think about swapping out the movement. That's a great idea - thanks!

Tudor have a five year warranty that is with watch鈥ot the owner. So if you decide to sell on鈥

I had an issue with a Pelagos 42, two of the lume markers came out of the bezel while swimming. (Apparently a know manufacturer error)

Took it to an AD鈥 they sent it to Tudor for appraisal.

Tudor replaced the bezel in about six weeks.

Nb鈥 I purchased the watch pre owned.

Universal_Lee

Tudor have a five year warranty that is with watch鈥ot the owner. So if you decide to sell on鈥

I had an issue with a Pelagos 42, two of the lume markers came out of the bezel while swimming. (Apparently a know manufacturer error)

Took it to an AD鈥 they sent it to Tudor for appraisal.

Tudor replaced the bezel in about six weeks.

Nb鈥 I purchased the watch pre owned.

That's pretty bad that the markers just fell off (I would expect a lot better at that price point!) but at least you were covered. Sounds like a horrid time

DancingWatch

That's pretty bad that the markers just fell off (I would expect a lot better at that price point!) but at least you were covered. Sounds like a horrid time

It was a shock certainly鈥ut looking at forums..talking to the community. It was a bad batch. From a particular year.

Truthfully鈥 until then I鈥檇 always been abit meh about Tudor in general.

The only one I liked being the Pelagos. Since my dealings with AD etc etc鈥 I鈥檝e purchased the Pelagos 39 and the BlackBay 54

Universal_Lee

It was a shock certainly鈥ut looking at forums..talking to the community. It was a bad batch. From a particular year.

Truthfully鈥 until then I鈥檇 always been abit meh about Tudor in general.

The only one I liked being the Pelagos. Since my dealings with AD etc etc鈥 I鈥檝e purchased the Pelagos 39 and the BlackBay 54

I've never had a watch with a GMT function. Tudor and Longines seem to offer some real compelling options at the price-point I'm capped at for when I'm 35 (拢3K)

DancingWatch

I've never had a watch with a GMT function. Tudor and Longines seem to offer some real compelling options at the price-point I'm capped at for when I'm 35 (拢3K)

Don鈥檛 discount pre owned鈥 I bought this one pre owned, I鈥檝e had it ten years鈥 it has been faultless.

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