The day we watch enthusiast dread… We know it's coming, it’s in the back of our minds, it's inevitable; there is no escaping it.
It's time to send one of my timepieces in for service.
What sucks, it's one of my newer timepieces; my JLC Ultra Thin I picked up in April of this year. Up until yesterday, it was working perfectly fine. I wound it, and as I was setting the date and moon phase, the date changed when it got to the 11:45pm position.
Yes, I know, it seems a bit dramatic as I know there is a range the date can change (sometimes early, sometimes late), but since the date always changed immediately past midnight, the sudden change 15 mins earlier concerned me. I thought I was losing my mind, so I tried changing the date multiple time, and it kept changing between 11:45pm-11:50pm. What's worse, the moonphase didn't change until it reached 1:20am!
I took it to JLC that afternoon and explained my problem. Kudos to JLC for dealing with my madness and patiently addressing all my questions. They mentioned the change seemed to be within spec but they were happy to look at it or hold onto it for monitoring. I nicely explained, while it may be in spec, it's a bit worrisome that the watch, which always changed dates at midnight, is now changing at 11:45pm, with the moonphase changing at 1:20am. With that much deviation, I was concerned there was something potentially wrong with the movement. We checked other similiar watches, and the change of date happened between 11:55am and 12:10, with one changing exactly at midnight. The SA mentioned they can run it by the watchmaker to get their opinion.
Fast forward to earlier today, I get a message from the JLC, stating the watch is changing earlier than the tolerance for this movement and they recommend bringing the watch in to be corrected. “Fudge” is what I thought.
While I’m glad they can fix it, it is upsetting that I barely wore the watch (didn’t wear much in the summer due to heat/sweating) and it already has to go in for servicing. They’re estimating 2 weeks, which is better than the 6-9 month range I read other people complaining about.
When I go back to JLC (and again, kudos to them), I’ll get more color on the issue, but I would be curious to hear from the group if they’ve experienced a similar problem, or what could have potentially cause the change.