Seiko JDM SBSA057: Quality Control Issues

I have had an unpleasant experience with Seiko.

I bought the JDM version of the Seiko DressKX, SBSA057, as my first mechanical watch. I made the purchase from a Chrono24 seller. The watch was brand new with tags and a box. There was a wierd rattling noise whenever I tapped the case of the watch. I took it to a local jewellery and watch store. The watch was identified to have a loose hairspring. The jeweller quoted that watch can be sent to Seiko Canada for repair with an ETA of 10-16 weeks. I decided to return the watch instead.

I assumed it was a one-time QC issue similar to what many other people experience with Seiko watches. Then, I purchased the model again in brand new condition from an Ebay seller. However, this new watch also made wierd rattling noises whenever I tapped the case of the watch. It seems to have the same issue, a loose hairspring.

I was told by the seller that this noise could be from the rotor as well. I compared the noise with my dad鈥檚 SRPD (2 years old). I can hear the rotor noise on the SBSA as well but the wierd rattling noise is more loud and very distinct.

I live in Canada and I had to pay non-refundable duty taxes on both watches alongside shipping. After returning the second watch as well, I will have a loss of $150 CAD. I do not have the confidence to buy another Seiko online.

Was I just unlucky both times? Or are there recurring QC issues with newer entry level Seikos?

Reply

We just talking about that because I have that seiko luck too!! Now that Islander is my Seiko, problem solved馃槈

You may be slightly more unlucky than average but I鈥檓 sure plenty of people here, myself included, have had the pleasure (/sarcasm) of dealing with modern Seiko QC before.

The best bet with something like Seiko is buy from a Canadian AD. By the time you add duties most online prices from outside the country aren't any better.

Halifax Watch has been great to deal with when I bought form them in the past.

MinnKonaMike

We just talking about that because I have that seiko luck too!! Now that Islander is my Seiko, problem solved馃槈

Got it, I am sure you miss Seiko鈥檚 QC!

matsigh

You may be slightly more unlucky than average but I鈥檓 sure plenty of people here, myself included, have had the pleasure (/sarcasm) of dealing with modern Seiko QC before.

Should I try the non-JDM version perhaps? The SRPE67 model?

Time and time again the QC issues come up, yet? the Seiko enthusiasts remain loyal馃., like forgiving a cheating spouse thinking that they will change, I just don't get it.

As well I do not have a Seiko and want to be able to get my first one, rich history, innovation and at 1 time was better than the Swiss, however, the QC issues keep coming up and I just it keeps me from buying one.

Regardless, sorry to hear about your issues. It sucks when you're all excited about something and then it just turns into shit. The good news is there's plenty of Seiko fans that will happily buy your watch as they continually forgive mediocrity, so you should have no trouble getting rid of it

MinnKonaMike

We just talking about that because I have that seiko luck too!! Now that Islander is my Seiko, problem solved馃槈

Absolutely, the only Seiko I would consider is the non-Seiko by Islander... Literally took a rocket scientist with a passion to build a better mousetrap than the original.

prabhleen

Should I try the non-JDM version perhaps? The SRPE67 model?

I鈥檝e had better experience with non-JDM Seiko watches personally, but it could just be a complete coincidence

Sorry to hear of your problems. I鈥檝e had very good luck with my Seikos aside from a few very minor cosmetic flaws (and I have around 25 Seikos currently).

I wouldn鈥檛 give up on them completely, but try to buy locally with a good exchange/return option in case you鈥檝e had some kind of curse placed on you.

Only problem i have with seiko is their alignment issues. Other than that, ive been pretty lucky with the pieces i bought. No catastrophic failures. Wish you the best on your future seiko purchases if youre not yet totally put off with the brand 馃槃