Datejust Ref 16014 Rolex authorised service or not?

Hi fellow watch enthusiasts, today I have visited Rolex authorised service for my beautiful datejust 16014. I bought it about 5 years ago as a birth year watch from 1984. After inspecting the watch they have quoted apart from the usual service items that they will also need to change the hands. On my inquiry about the reason for same the replied that due to the fact that luminous material on the hands is deteriorating, dust of same might affect the watch movement and they will only service the watch basis on that change. As you may understand I m sceptical for this and decided to avoid leaving the watch for service until I give some more thought on the idea. Changing the hands will affect the vintage condition and feeling of the watch plus to my understanding will also affect its value. What are you thoughts and opinions on the matter? Should I proceed with the authorised service or look for an alternative option of servicing the watch. Thanks for your feedback.

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Why can't you proceed with the authorized service and just deny them authorization to swap out the hands?

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Are you sure the hands and crystal was not replaced by service before you bought it?

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JBird7986

Why can't you proceed with the authorized service and just deny them authorization to swap out the hands?

This would be ideal however they refused to proceed without swaping the hands as they claim same would affect the 2 year guarantee they provide. 

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watchdawg

Are you sure the hands and crystal was not replaced by service before you bought it?

I'm not 100% sure but on the service they mentioned that hands are old and this is the reason that the material is deteriorating

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The watch world is a very strange place!  No offense intended, OP, as I include myself in the weirdness!

But, to an outsider, the question would be akin to the following:

Hi fellow car enthusiasts, today I have visited Toyota authorised service for my beautiful Camry. I bought it about 5 years ago. After inspecting the car they have quoted apart from the usual service items that they will also need to change the transmission. On my inquiry about the reason for same the replied that due to the fact that the Johnson Rod is deteriorating, dust of same might affect the gear change and they will only service the car basis on that change.

If I brought my car in to a mechanic, and he told me that I needed to change out the Johnson Rod, even though I don't want to change out the Johnson Rod...  uh...  I would not use that mechanic's services!

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HotWatchChick69

The watch world is a very strange place!  No offense intended, OP, as I include myself in the weirdness!

But, to an outsider, the question would be akin to the following:

Hi fellow car enthusiasts, today I have visited Toyota authorised service for my beautiful Camry. I bought it about 5 years ago. After inspecting the car they have quoted apart from the usual service items that they will also need to change the transmission. On my inquiry about the reason for same the replied that due to the fact that the Johnson Rod is deteriorating, dust of same might affect the gear change and they will only service the car basis on that change.

If I brought my car in to a mechanic, and he told me that I needed to change out the Johnson Rod, even though I don't want to change out the Johnson Rod...  uh...  I would not use that mechanic's services!

May your Johnson Rod never deteriorate!

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Has anyone ever heard of paint dust damaging a movement? I sure haven't. 

This is the soft CYA extortion of officiousness. If it matters to you to say "authorized service history" they've got you. If not, go elsewhere.

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George7

I'm not 100% sure but on the service they mentioned that hands are old and this is the reason that the material is deteriorating

When I sent in my zenith chronomaster 410 for service they gave me no choice but replace the hands. Even though the hands looked perfectly in shape. With zenith you don’t have 3rd party service because zenith does not sell parts. 

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I would ask if it's possible to re-lume the existing hands, thus preserving the "integrity" of their service. Or, ask if you can waive the 2 year guarantee.

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TickyBurden

May your Johnson Rod never deteriorate!

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I just had my sub serviced after a 12 yr gap ,after my AD inspected it I told him I wanted no new parts and no polishing,he happily sent it to Rolex ,6 weeks later it was back just as I asked .I try another AD