Rolex 32xx problems and no one on YouTube is talking

Hi guys is it just me or there a huge coverup here ? On the Rolex forum over 3000 posts about the major problems with the new Rolex 32xx movements . Some say more that 1/3 Of these movements are faulty and when the clients send them in to be repaired the same problems return . The problem I’m referring to is the 32xx movements seriously losing amplitude and slowing down some by 30s/d . No one is saying anything on YouTube, not one video , is this Rolex taking videos down or are watch reporters to scared to take on the king . I have owned 4 Rolexes ( all 3135 movements ) which ran perfectly . It blows my mind that we now have to pay 3 x retail to get one of these watches and then it doesn’t work properly . Tudor seem to have gotten something right though , my last Tudor ran dead on for 6 weeks , no deviation , my current Tudor bb pro runs -2 s/d consistently , my mate Steve in the uk his Tudor pelagos also runs dead on . What will happen when people realise that the new 3x retail Rolexes are faulty , will they still buy them and how will they now be an investment when with a watch that doesn’t keep time . It’s just a piece of jewellery, a very over priced piece of stainless 904l 

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Considering most people in here moan about not being able to buy a Rolex, I doubt this is something many of us are aware of other than anecdotally. 
 

I am assuming you mean this thread:

https://www.rolexforums.com/showthread.php?t=786299
 

throwing it up there for others.

I have no comments. I’ve monitored it from time to time, but my Milgauss runs fine, so I’m staying out of it.

No coverup on this platform.

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Porthole

Considering most people in here moan about not being able to buy a Rolex, I doubt this is something many of us are aware of other than anecdotally. 
 

I am assuming you mean this thread:

https://www.rolexforums.com/showthread.php?t=786299
 

throwing it up there for others.

I have no comments. I’ve monitored it from time to time, but my Milgauss runs fine, so I’m staying out of it.

No coverup on this platform.

Yup, not a problem if I do not own the problem

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I am not a Rolex owner, but just looking at this from the outside it doesn't sound to me like a coverup. Any product will not have 100% compliance with QA specs coming out of the factory. There are also other factors the manufacturer doesn't fully control like how products are transported, stored and maintained once they leave the factory. So it's hard to tell sometimes if it's an OEM issue all the time or something else.

That said, these watches are supposed to be robust and they are supposed to hold very high standards of QA. So it is disappointing to see things like this pop up. Is it totally unexpected though? I don't think so. These are new movements so they will likely keep improving as time goes on. Also, even at 3000 posts that may equate to 1000 movements out of 4 million that were made in the last 4 years. So it's not a big % in the grand scheme which is probably why it's not making a big splash. Even if you extrapolate to 40,000 movements, still only a small fraction. 

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Internet media, such as forums, tend to amplify the negative, sometime completely out of proportions.

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tonmed

I am not a Rolex owner, but just looking at this from the outside it doesn't sound to me like a coverup. Any product will not have 100% compliance with QA specs coming out of the factory. There are also other factors the manufacturer doesn't fully control like how products are transported, stored and maintained once they leave the factory. So it's hard to tell sometimes if it's an OEM issue all the time or something else.

That said, these watches are supposed to be robust and they are supposed to hold very high standards of QA. So it is disappointing to see things like this pop up. Is it totally unexpected though? I don't think so. These are new movements so they will likely keep improving as time goes on. Also, even at 3000 posts that may equate to 1000 movements out of 4 million that were made in the last 4 years. So it's not a big % in the grand scheme which is probably why it's not making a big splash. Even if you extrapolate to 40,000 movements, still only a small fraction. 

How dare you bring statistics into this… 

not wrong though, 800k - 1.05m units a year, 1000 defects is a decent hit rate.

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Guys 32% of them are faulty , that’s just the owners that are talking , could be much higher . So if there could be almost 1.5 million defective movements out there if they have produced 4 million . That is a big problem that no one is talking about 

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And remember guys this movement has been around for 7 years . That means there are a lot of potential problems out there . this info is from actual Rolex owners not media . This is going to become a shit storm for Rolex 

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Eidelweiss

Guys 32% of them are faulty , that’s just the owners that are talking , could be much higher . So if there could be almost 1.5 million defective movements out there if they have produced 4 million . That is a big problem that no one is talking about 

I mean...if you don't believe in sampling error for an uncontrolled online poll, sure.

But it's a Rolex enthusiast forum for people who specifically are seeking out information about their watches not operating the way they want them to.  Of course they're polling high on finding problems.

It's like saying 70% of the people in an emergency room have a medical problem.  I don't doubt that there are problems out there (it's a mass produced watch after all) but the global incidence rate is almost certainly overstated prima facie because of the venue and the way the poll was conducted.

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i agree and have a few collector buddies who are facing this issue, but here comes the problem: its a Rolex. Most Rolex owners, ie the general public, couldnt care less because its a Rolex. And because, as you say, its only 32% of market having issues with this, I do not think Rolex will bother with it now. Future? May be. 

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I hear you . My point is if you want to buy a Rolex , you can’t , only if you pay 2-3 times retail. Then it keeps worse time time than a Vostok , I would be pissed . Thank goodness we have Tudor that we can still buy a good tool watch that actually keeps time and has great value . I miss what Rolex was . Now they are just flashy . Although that new titanium deep sea challenge is beautiful tool watch but again the same dodgy movement . This is going to burst Rolexes high flying bubble 

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I just went to my AD with my BB GMT last night.  It went from losing just a couple of seconds a day to losing 24 days from November 1-3.  I'm not sure why.

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They increased the spring length and decreased the barrel wall thickness so now at service you can’t just replace the spring you have to do the whole barrel assembly 

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This is a good point so the problem could be much bigger the 32% . My point was or question was at the beginning of this post . Why is no one talking about this .

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Eidelweiss

This is a good point so the problem could be much bigger the 32% . My point was or question was at the beginning of this post . Why is no one talking about this .

Because it doesn’t really affect the majority on here. I notice you edited the thread title to YouTube now, great, I like a moving target. They are taking about it just not necessarily on the platforms you cite… the Rolex Forum main poll has 1095 samples and 3000 posts, it’s a large post for that community. If it bothers you so much, make the first video, break the story, if it is a story. 

I appreciate that my Milgauss is actually a 31xx movement, and I haven’t bought a Rolex in a long time, but it doesn’t really make sense to warp a small sample size, and it pays to read around. I‘ve kept an eye should I get the call, there are many reasons why this could be. I don’t think this is some sort of conspiracy, I’ve not made a decision and it would have hit critical mass by now if it was, it’s Rolex.

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Eidelweiss

This is a good point so the problem could be much bigger the 32% . My point was or question was at the beginning of this post . Why is no one talking about this .

Why is no one talking about this...? People are talking about this (above, and on the forum you mentioned). And it's just speculation and anecdotes.  People also know that statistically, error is inevitable. It's not a conspiracy cahoots that RolexAnon is keeping from you..."Guys 32% of them are faulty , that’s just the owners that are talking , could be much higher." Could also be much lower. That's some serious selection bias, my friend.  "So if there could be almost 1.5 million defective movements out there if they have produced 4 million . That is a big problem that no one is talking about." That's some WILD conjecture and IRRESPONSIBLE extrapolation, with no evidence to back it up. Just because you can't find something, doesn't mean someone hid it from you...

In the words of Jed Bartlett, "Post hoc, ergo propter hoc." After it, therefore because of it.  You were upset about Rolex and Omega accuracy claims (see your other posts) before someone pointed out a problem, and then used that problem to support and reinforce your anger.  You miss what they were (they were not previously chronometer rated) but you're angry because they're flashy and (some of them are) faulty. Which is it?


 

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blinks 

I want my mommy, there's a Rolex-brah in my watch forum! 

Runs away to other Crunchers to huddle

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Exactly my point 

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My biggest gripe with this whole issue is here in South Africa as I’m sure in a lot of countries it’s impossible to buy a new Rolex from an AD so you have to go to the flippers , pay 2-3 times retail ok fine now you have a very overpriced watch with no warranty. So every time this problem occurs which looks like +_ 18 months , you will be paying for a full service about $1000 , only to be replaced with the same defective parts that caused the problem in the first place 

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blinks blinks 

Image

Look, man. Either open up a spanking brand new Rolex AD for all of South Africa (which truthfully would be quite the neat moneymaker for whoever did it first) or just take your lumps. 

So you got a defective new movement from Rolex. Mate, almost everyone got similar watch stories for just about any brand  You don't see us going to another forum just to kvetch about it. C'mon man. 

We go here to escape this exact kind of thing in other watch forums or scared off watch forums and flocked here for the good parts of being watchbros/watchsis. Don't rain on the parade, please? 

Somebody get me to Grand Seiko Studio Shizukuishi, I got to rejuvenate and purify myself in the snow runoff from Mt. Iwate, to the bend in Shizukuishi River ending in the waters of Lake Suwa? 😁

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Just a little update, I've taken my explorer to a local jeweller and had it on his timegrapher.....the amplitude is down to 190-200. He said take it back to Rolex as it shouldn't be like that.

Dial up it was -4 seconds and day and when it was on its side pointing down, it was -13 seconds.

Shame as it was only purchased last year.

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I hope they sort it out and you don’t have to wait to long . Let’s hope there is a permanent solution found soon . Rolex service centres are about to get very busy 

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Eidelweiss

Read all the 3000+ posts and you will no longer be ignorant 

Read all 3000+ posts? Ain’t nobody got time for that. 

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I did yesterday 

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Anyway it’s just to make a point that there is a big problem here , you can hide your head in the sand if you want but this problem is coming . 

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Definitely agree. My comment on extrapolating was only a multiplier to show the number has to be big to notice; I have no basis for an objective trend to actually extrapolate in a believable way.

 As you and many others here have stated: anecodotal "evidence" is not a real statistic. More importantly, it doesnt seem to bother enough people to create a consumer uproar that would force Rolex to act on it.

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I've only had my Pepsi for two weeks, but I haven't noticed any issue with my other three I got last year.

I'll wear each of them this week and make sure I see their daily performance.

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The guys are saying it take 6 -18 months for the problems to start so you should be ok for a bit 

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I just hope Rolex can make a plan to fix this as in the laters posts on the Rolex forum there seems to be no solution like the movement design is flawed and changing a part or lubing a shards is not going to work . Looks like the whole movement needs to be replaced , with an upgraded version . How the Rolex service centres are going to deal with millions of watches coming in is going to be interesting 

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Maybe Rolex should fit Tudor movements to their watches that would solve the problem . Every Tudor I have owned has run more accurately than any of my Rolexes . Like a landrover with a Toyota engine , sorted 

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Tudor is no longer ( the poor man’s Rolex ) it’s now ( the smart man‘s Rolex )