Battery replacement
Does anyone here cringe at the thought of going to the AD for service?
I’m a believer in repairing the watches from its original maker, but I feel taken advantage of this time around.
I took my wife’s watch in to have a battery replacement. They say they can’t just do the battery, but that it requires an overhaul of internal parts, and replace the oil cause it’s dry!! Also requires repolishing of the case and bring it to new.
I just did this exact same service four years ago!!
What’s going on with these AD tactics?
Would you go through with it or bring somewhere else?
Maybe this is why I prefer automatic movements!
I’m a keen enthusiast of all wrist watches, I have been since the age of 15. Canada is my home but my love is over in Switzerland where my favourite timepieces originate from. I look forward to learni...
If you just had this done 4 years ago why would the lubricants dry out so quickly? I would ask them that. You would think in that short time it wouldn't. They should be financially responsible for it then. I honestly would just take it to a different place to have a battery put in. Other places carry the same brand of battery.
Same thing when taking the car to get an oil change and getting sold on every service under the sun. It’s extortion.
I’d just reply back and say can you just change the battery only please.
I suspect any watchmaker can change that battery for 30 bucks.
They are trying to force unnecessary services on you. I would insist that you only want the battery replaced if they quote a reasonable price for it, or give your business to a more honest local watchmaker.
If you just had this done 4 years ago why would the lubricants dry out so quickly? I would ask them that. You would think in that short time it wouldn't. They should be financially responsible for it then. I honestly would just take it to a different place to have a battery put in. Other places carry the same brand of battery.
The lubricant can not be dry!
I believe their responses are on auto pilot and predetermined to upsell as @SpecKTator mention… extortion.
It simple has to be.
Same thing when taking the car to get an oil change and getting sold on every service under the sun. It’s extortion.
So true! 💸
I’d just reply back and say can you just change the battery only please.
Tried that. No can do is what I got from the discussion.
Thanks
I suspect any watchmaker can change that battery for 30 bucks.
Absolutely!
The lubricant can not be dry!
I believe their responses are on auto pilot and predetermined to upsell as @SpecKTator mention… extortion.
It simple has to be.
Exactly what I think. That's why if it were done 4 years ago they should be responsible. That would mean it wasn't properly lubed.
The lubricant can not be dry!
I believe their responses are on auto pilot and predetermined to upsell as @SpecKTator mention… extortion.
It simple has to be.
Hate it when the lube is dry 😂
Hmmm....I have a Seiko quartz watch that has been running for 35 years with battery and gasket changes. (Seiko will also sell me a drop-in replacement of the movement, if necessary.)
Maybe Cartier needs to import Japanese lubricants? 😉
I have no doubt, and I am aware that the Japanese make amazing movements last long time, but so do the Swiss.
This is simply a money grab.
Thank you.
I suspect some of these practices will be investigated further. A judge recently ruled in favor of a watchowner for unfair commercial practices.
https://www.fratellowatches.com/unfair-commercial-practices-judge-orders-rolex-dealer-to-reimburse-client/
Tried that. No can do is what I got from the discussion.
Thanks
Did they give a reason why?
I suspect some of these practices will be investigated further. A judge recently ruled in favor of a watchowner for unfair commercial practices.
https://www.fratellowatches.com/unfair-commercial-practices-judge-orders-rolex-dealer-to-reimburse-client/
Ahh yes , I saw that. Go in for a racket come out with a rebuilt case and movement. Silly practises!
Thanks for sharing…
Did they give a reason why?
They use the word necessary a lot !
I don’t see a valid reason, not if you believe it.
Have a look and see …
They use the word necessary a lot !
I don’t see a valid reason, not if you believe it.
Have a look and see …
That’s horse$hit. They prob wouldn’t tell, but I would request a listing of everything being replaced, why wasn’t it fixed during the last inspection. I wonder if the watch was still under warranty if they would say all the following are necessary.