Oris Aquis 400- UPDATE

Hi All

I bought the Aquis 400 brand new from an authorised dealer yesterday. However, to my surprise the watch is gaining 5 minutes per hour, please see the attached picture and time stamp on foto vs actual time on watch. Anyone else own an Aquis 400 and faced this issue. I had given it full wind before using  and also wore it for almost 8 hours .. 

07 DEC 2022

Further to above post , the watch got replaced by a new one from the dealer and happy to report that the new one is keeping very good time so far +1.5 spd for the last 5 days... 

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Could it be magnetized?

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That's weird.  I got mine a couple months ago and it didn't even gain two seconds in a day.  Take it back and ask them to check it out.

Also, some owner's notes.  If you expect it to have 120 hour power, you need to wear it 5-6 active days straight or wind it 210 times.

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Mine runs about 12 seconds fast per day, which is disappointing. The exterior box arrived damaged, so my guess is that it suffered some shock in transit. Yours, OTOH, is defective. My first bet would be magnetized. You need to call the AD and let them know you will be returning with the watch for repair or replacement. 

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cornfedksboy

Mine runs about 12 seconds fast per day, which is disappointing. The exterior box arrived damaged, so my guess is that it suffered some shock in transit. Yours, OTOH, is defective. My first bet would be magnetized. You need to call the AD and let them know you will be returning with the watch for repair or replacement. 

I would suggest getting yours checked too.  That should be running -3/+5.

'Also, although not yet certified, the Calibre 400 adheres to COSC standards in terms of precision, with an average deviation -3/+5.'

Might also want to fully wind it up....210 turns.

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Yup, back to the AD for repair/replacement

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Jimmer

I would suggest getting yours checked too.  That should be running -3/+5.

'Also, although not yet certified, the Calibre 400 adheres to COSC standards in terms of precision, with an average deviation -3/+5.'

Might also want to fully wind it up....210 turns.

I’ve fully wound it and checked it several times. I’m probably going to contact Oris soon. I’m afraid I’m going to have to send it back to Switzerland. 🙁

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Best you send it in for repair or replacement. I guess you got a lemon that walked out of the factory floor.

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gbelleh

Could it be magnetized?

Doesn't look like.. Tried testing with a compass and no deviation

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cornfedksboy

Mine runs about 12 seconds fast per day, which is disappointing. The exterior box arrived damaged, so my guess is that it suffered some shock in transit. Yours, OTOH, is defective. My first bet would be magnetized. You need to call the AD and let them know you will be returning with the watch for repair or replacement. 

Yes did that.. They are going to get it exchanged

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UnholiestJedi

Yup, back to the AD for repair/replacement

Yup.. They hv agreed for a replacement luckily

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Yay for Oris for not being...*word censored to retain harmonious goodfeel of WC* 

https://youtu.be/lQIFC__VOUo

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Anildamu

Yes did that.. They are going to get it exchanged

Glad they're willing to replace it and not just service!

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too bad, but it is good Oris want to replace it

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It sounds pretty weird. Even Seiko could not manage to surpass that.

Glad they are willing to replace you with a new one 

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That's good to hear. Oris has a 10 year warranty, they stand behind their products like few brands do. I would have been shocked if they said they wouldn't take care of this.

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Sounds like its magnetised - you can easily check this yourself with a compass, or with a phone app (I use Lepsi on my iphone), if it is indeed magnetised, then a demagnetiser for £10 will fix the issue.