What good customer service looks like.
Owner answered the phone, I spoke directly to him and explained my original watch come with a defect of finishing on the bezel, he said he will send me a replacement and swap my sized bracelet if I feel comfortable and I shop back time old one tomorrow. Why can’t it always be this easy to take care of customers!
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Brice Cornelius
Hey! The name is Jade. I run a little channel on YouTube where I review Everyday Carry items. My biggest passions in life are my family, food, music, and of course my hobbies. Watches are my favorite...
Tampa, FL, USA
Member since
Last active: 3 hrs ago
15.75 cm
Never have had a problem with Traska. Always have been first rate.
#traska
Incredible. They seem so customer focused it's exemplary. Proper watch nerds.
Always nice to hear about exemplary customer services, makes me want to buy their products even more
They are so good I missed out on the bottle green gmt and bought the white. Now with the slight upgrade of screw down second crown and a restock via preorder I kinda want the green again 😂
I think I need a Traska!
I think I need a Traska!
Oh me too!
That's amazing. I always appreciate good customer service.
#traska
Jon is doing wonderful things with Traska. Traska is the first microbrand I bought from and will not hesitate to recommend it to others. His watches are amazing and his customer service + frequent transparent updates is just brilliant.
Jon is such a nice guy! You can tell he’s very passionate about watches.
I'm actually having a problem with a Brew Retrograph that just arrived to me yesterday. The watch has several imperfections and scratches in the brushing and I'm not going to accept that. So I'm looking forward to see if Brew customer service will come up with solutions or not.