Nodus Customer Support
I wanted to post my experience with Nodus support. I had some trouble with the bracelet on my Nodus Sport. One of the quick release nubs came off. I wrote to Nodus customer support and Cullen wrote back quickly and he sent out a new end link which solved the problem. He also sent me a very nice strap for my trouble. I was really impressed with how quickly and thoughtfully my issue was addressed. I had been thinking about getting the Nodus Blackbird Pilot and their excellent customer service helped me make that decision. The Blackbird is pictured above with complimentary strap.
8 comments
Sort by
Scott
Welcome to my WatchCrunch profile.
Rocky River, OH
Member since
Last active: 37 min ago
6.75” / 17.15 cm
Always great to see good customer service! Shows they care about your business and their watches and brand!
I had a great experience with Nodus when purchasing my Sector sport. I would recommend them.
Awesome! This is going to be my next purchase!
Awesome! I think you'll be really happy with it.
I've heard nothing but good things about Nodus.
One of the reasons why I take so much joy from some microbrands, is you deal with the guy(s)/gal(s) who basically run the company and prolly designed the watch too!
I've been buying micros for more than 10 yrs, still shocks me when I call and get the actual owner, sometimes on their personal phone!🤯
I've come to the conclusion that "smaller" brands actually like having customers satisfied much more than theses... "Superior" brands
I have 2 Nodus watches - I bought a Duality 1st and liked it so much I bought a Sector when I wanted a red dial. I haven't had any problems and it's good to hear their service is good. I really like both of mine- highly recommend
It is our pleasure to help!