Watchmaxx - Reputable Gray Market Dealer?
I recently purchased a new, Speedmaster Professional from Watchmaxx and want to let fellow crunchers know my experience. The shipping was very delayed from their "third party supplier" to Ebay verification and I had to bug them to get it moving, but eventually they shipped and Ebay verified it in one day. Upon receipt, I checked everything and the watch was as advertised including all packaging as supplied by Omega. Unfortunately, the "card wallet" with he Pictogram, METAS certification and warranty cards were not included... I did not expect the warranty card as gray market warranty is only thru Watchmaxx, but the other cards should have been included. I contacted Watchmaxx and they said the cards should have been included and they would "check with their dealer". That was my first clue that Watchmaxx is a third party reseller and does not stock or have watches on hand (at least this Omega). After weeks of promises that they "would look for the cards", I gave up and left them negative feedback on Ebay. I am happy with the watch and the price, but not with their communication and service after the sale. I am a very experienced watch buyer and have used Jomashop and Authentic Watches in the past for purchases with 100% success. Not so with Watchmaxx. "Caveat Emptor"
I’m a retired Air Force fighter pilot and have been a watch lover for 55 years. My first “good watch” was an Omega Speedmaster MKII I bought with my college tuition money and then took out a loan to g...
Never nice to not get something included in the description, it always leaves a lingering doubt over just who you're dealing with.
Thanks for sharing your experience.. most online reviews about these grey market dealer are skewed in their favor and usually are not honest
Great Post. Thank you for sharing
I'm crossing them off my list. Way too many choices to put up with such shoddy service.
I'm crossing them off my list. Way too many choices to put up with such shoddy service.
I agree. I tried to work with them, but they just blew me off and treated me like I was bothering them. The woman I was emailing with thru Ebay couldn't even spell "watch" much less communicate on a respectfull level. She kept asking me to "search again in the box", when I had sent them an unboxing video that showed ALL of the contents. I was so upset with these idiots that I had to go out and order a custom, shell cordovan strap to ease my pain...