Question: Has anyone had any experience buying a watch on Grailzee?

Has anyone had any luck buying / getting a good deal on Grailzee?

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Glad someone else asked this question. Sadly looks like no one has used them yet.

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Its a total scam. I won the auction for a 35k+ Patek and was shocked when I received the "authentication report" First thing I noticed ... It did not state the watch was authentic.

Wish I had a way to attach a copy, its an absolute joke

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kabrone

Its a total scam. I won the auction for a 35k+ Patek and was shocked when I received the "authentication report" First thing I noticed ... It did not state the watch was authentic.

Wish I had a way to attach a copy, its an absolute joke

Thank you for the review. Bennisson, our third-party authentication partner, meticulously inspects every watch to ensure authenticity and that its condition matches the listing. Additionally, they verify the performance is within manufacturer specifications, as outlined in the authentication report provided to you.Furthermore, in response to your authentication questions, we arranged an appointment at Bennisson (fortunatley, you live close by) for you to review the timepiece in person before completing the transaction. Unfortunately, you did not attend the appointment and became unresponsive to our follow up and defaulted on your obligation to close the transaction. Thjs unfortunately resulted in the loss of your 5% fee per our terms and conditions. We understand this is not ideal, however, this policy is in place to protect our sellers. You threatened to leave poor reviews if we did not refund your service fee, unfortunately, we could not comply. The service fee is refunded if a watch is not described accurately in the listing in condition or authenticity. In your case, the watch was exactly as described, you simply chose not to fulfill your obligations.We are here to address all customer concerns and can connect you with the experts at Bennisson for additional technical inquiries. We will always go the extra mile to ensure our customers feel good about their purchase. Please reach out if you have any further questions.