Timex website

I know this isn't strictly about a watch but has anyone had experience with the timex website customer service seems to be lacking and the email regarding my order is not looking great.

·

My only experience was asking for an operation manual for an obscure model of Timex Reef Gear and they came through and got me the pdf the next day.

·

Could you care to elaborate? What exactly is lacking and why are you concerned? If this is thread is supposed to be a hit piece then we need some more info. As unhelpful as this may be, I have found them pretty keen to help when they can.

·
chronotriggered

Could you care to elaborate? What exactly is lacking and why are you concerned? If this is thread is supposed to be a hit piece then we need some more info. As unhelpful as this may be, I have found them pretty keen to help when they can.

I've just read bad reviews online about customer service and how wrong watches have been delivered just wanted to see if there was any truth to it.

·
shazerbot

My only experience was asking for an operation manual for an obscure model of Timex Reef Gear and they came through and got me the pdf the next day.

That's great just read some bad reviews on there customer service.

·
MEWatch

I've just read bad reviews online about customer service and how wrong watches have been delivered just wanted to see if there was any truth to it.

I‘m not sure how we can help you with that over here.

I have used them before and there were no issues. A colleague of mine just bought a Q last week, and it arrived as described, so they are delivering.

·

That's great just wanted to see if the issues where true thanks for clearing it up