Watch Rapport is a middle man--I think. I've seen the same watch on C24 yet at a lower price on WR. My thinking is WR buys the watch from the C24 seller at a discount and marks it up to sell to you. Don't have proof, though.
Here's a complete transcript for discussion. Reverse chronological order. Note this transcript shows World of Watches is affiliated with JomaShop.
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Heidi S (Jomashop)
Aug 15, 2022, 6:47 PM EDT
Hello,
We don't get no credit, the watch was defective our vendor does not give us any type of refund for a defective unit, Unfortunately that's not how it works. Our return policy clearly states its 30 days for a refund. Unfortunately no you don't get the watch back but we have issued a credit. If you have any further concerns you can call in and speak to a manager. I have informed you of the the credit and how you can use.
Best Regards,
Heidi
Jomashop
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Aug 15, 2022, 5:09 PM EDT
No response in two weeks. Sending again in case the original got eaten by a spam filter.
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Aug 4, 2022, 6:00 PM EDT
Heidi,
I went to Jomashop's website to read the warranty. There is no language on that page that states any of the policies that Jomashop has taken.
Please send me a link to Jomashop's website that describes the scenario we are in right now: I do not get my watch back and I get only store credit, not a cash refund, for this.
It seems that Jomashop has sold this watch to another party, received income from that, and then has only given me cash back.
The warranty clearly states that this is a service warranty. In other areas of service, such as car repair, the repair shop is obligated to return defective parts.
I just don't understand why this is considered outstanding customer service. If I had known Jomashop had done this, I would have paid for independent watch service.
I am not satisfied with this outcome. Again, I request that Jomashop provide documentation that I agreed to this policy at the time of sale. Cheers.
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Aug 3, 2022, 6:21 PM EDT
Hi Jason,
Unfortunately the watch has already been shipped back to our vendor, At this point we can only issue you store credit for a future purchase.
Best Regards,
Heidi
World of Watches
Customer Service
(877) 834-1434
Jomashop.com
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Aug 3, 2022, 8:23 AM EDT
Would it be possible to receive the watch back unrepaired without store credit?
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Heidi S (Jomashop)
Aug 2, 2022, 9:03 AM EDT
Hello,
Please be advised that watch was deemed unrepairable, Unfortunately because the order is past 30 days we are unable to process a refund. You may use a store credit that has been issued to you by calling 877-834-1434 or over live chat by referencing your order number with credit amount.
Order #: XXXXXXXX
Store Credit Amount: $ 325.00
If you would like to place the order online, you would need to complete the purchase on our site with credit card, and contact us with the new order number so we can apply the credit.
Please feel free to contact us should you need any further assistance.
Best Regards,
Heidi
Jomashop
Customer Service
(877) 834-1434
Jomashop.com
Confirms what I'm seeing. Got a round of Invicta Aviators for gifts from Joma. One came in the full package, one came in cardboard, two came in small yellow wave packs. These are cost-cutting measures, for sure. Shrinkflation.
Amazon will sell the gilt version of this (gold hands and bezel) for cheap before Father's day. My beloved loves the 8927OB.
I've spent too much on Invicta yet each watch was worth the cost of admission. I won't get that money back, ever.
However I give away unwanted watches to relatives, especially nieces and nephews, and they love receiving them. Kept the colorways I love most.
Will I buy another Pro Diver? Well, a two-tone gold/stainless with a green dial is on the list. Cheers.
Egard resells Chinese movements and cases. The movement pictured is a JHLS32, which Invicta sells in a number of Venom Reserve watches, for example:
https://www.invictawatch.com/watches/detail/33543
Egard has come up with a unique watch style, 'tis true. Is it worth the $450 asking price?
Well, beauty is in the eye of the beholder. If one loves the watch, nothing wrong with it.
My experience, however, shows that one can spend too much money on inexpensive watches. $450 is one-third the way to a gently used Omega Aqua Terra quartz.
I've got eight Vostoks. Ordered from the Chistopol factor about two weeks before the war started.
It arrived eventually after the sanctions started. Will order again once the war is over.
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