Hi Guys-

I am one of the owners of Loupe This and have the following reply to this meritless complaint.

OP complains about the watch and papers he received when the listing on the site had no less than 13 unedited images showing exactly what he was getting- including the papers and box that were included. In the description, it even mentioned that the papers included were blank. Not "open", but completely blank.

In an email exchange at the conclusion of the auction and prior to him sending payment, we again reiterate that the papers are completely blank and he still proceeds to send payment. Rude emails commence once the watch is received, with the buyer demanding $10k in compensation, further threatening to report us to the "DCA" and share with hundreds of thousands of internet people about us, then throwing shade at my business partner and myself in the process while continually throwing subtle insults at the operation. At this point we cease communication and let our attorney handle further communication on our behalf.The website says several times "All Sales Final" and he further agreed upon this when he clicks the disclaimers during the bidding process. It couldn't be more clear.

While we have in the past made concessions to make customers happy or to right a perceived wrong, this OP chose the threatening route to approach us and of course we do not negotiate with terrorists.With literally thousands of transactions with happy buyers and sellers, we are confident in our track record and have nothing to hide.