Hi,
Reposted from Omega Forum since I got very little help there. Hope WC community will be of help.
My Omega Seamaster 1948 with METAS 8806 movement is running poorly and I need your advice on how to proceed with my case.
I bought my watch brand new from an authorized dealer about 6-7 weeks ago. That means two things - it is a brand new watch from legitimate source with full 5 year warranty and that quite possibly it was waiting on a shelf for me to pick it up for several years. Don’t know an actual production date, but it was a limited edition reference from 2018, so we are talking easily 3-5 years of sitting in the AD.
2 days after I got my brand new watch, I’ve realized there is something wrong with a rotor - It was spinning like crazy when watch was wound up manually. I took it to an official Omega authorized service, they sent it to a central service for Omega in my country, confirmed the issue and my warranty claim. All good stuff, I got my watch back very quickly (2 weeks I believe), reversing wheels have been replaced (no full service carried out) and the watch was working fine again.
Now here is the problem. Obviously I have had very little time with the watch before I sent it for a service. All I knew at this point with regards to accuracy was results of synthetic METAS certification test showing an average accuracy of +0.3s/day (crazy good). Now interestingly Service center gave the watch back to me with their own synthetic tests (a part of service procedure) showing the watch running +5.8s/day on average. We have now moved from one side of METAS range to the other. (the range for 8806 is 0-6s a day). The watch left the factory as remarkably accurate, spent some time in AD collecting dust and now is barely meeting METAS standards.
In the meantime I have had the watch demagnetized at local Omega service center (following an advice from the main service center for Poland) - no change. I wear the watch daily now for over 3 weeks and track the accuracy in WatchTracker. It seems to be running anywhere between +5 to +8 seconds per day.
I wonder if anyone has any idea what might be causing this issue, is there a legitimate reason to be worried and send it again for warranty repair? What could be possibly a reason for such a big discrepancy between METAS results and the test scores from the service center?
Thanks, a.
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I would do what I can to establish a sentimental connection to the watch because that will overpower the annoyance of the accuracy issue. It’s a seriously handsome watch.
I love it already. 😍That’s why it is not so much about the accuracy, I can live with 6s/day. I want to be sure my beloved Seamaster is well and healthy and accuracy issue I take just as an indicator.
When you have a watch for several years you don’t need a time grapher to verify an amplitude, the easiest way to tell if it needs a service is to check power reserve and accuracy.
A new watch in theory should be at it’s peak performance, my apparently is not (if I’m to believe METAS results). I wonder if I’m overthinking this or should I insist on Omega to get it sorted out.
I would insist Omega sort this out - and pronto!
Firstly that's an absolute beauty 😍
Second, my recently serviced SM300 heritage runs far more accurately when I'm wearing it than it does on a timegrapher.
Third, if you're that annoyed then maybe go quartz . +6 is good
Four send it to Omega for a service and regulation, tho don't expect much difference.
Good luck mate, that really is a Grail you've got there!
Thanks, I think I will. And just as I said before - it’s not so much about accuracy +6 is good even if +1 is better. I’m trying to understand if there is an issue I should look into or I can just disregard it and move on with my day.