Damasko DS30 hard as nail

After many months of research looking for a daily driver I choose this Damasko DS30, only watch nerds would know about it. It is great watch, 200m water resistance, date, and highly resistance to scratches. The thing that I love about this watch is that you don’t have to baby it all, can do anything without any worry. However, this watch is very austere and bit dull so I put on red strap to give it some life. Other thing is that Damasko customer service sucks.

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Other thing is that Damasko customer service sucks.

How so?

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Trying to sort out getting the rigt strap after they sent the wrong one. Still not sorted.