Yesterday I made a post showing how my BB58 came scratched out of the box. I was able to visit the AD again today.
While I wasn't able to replace it for a new one, the AD took ownership and shipped the watch as a rush order to Rolex in Toronto for the Bezel to be replaced free of charge.
I am very happy with this result. It will be sad to not have the watch for 2-3 weeks, but I'm glad that I will have an entirely blank slate to make my own memories on.
Thank you everyone who commented on yesterday's post and gave me advice and encouragement. I hope to see you all in a couple weeks with a full review.
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That's a great AD. Hope you get you timepiece soon
Great service and quick!
This is what I predicted a reputable AD would do. Glad they did that.
Thanks for the update.