Amazing service!
Totally random, but I recently had an incredible service experience - only tangentially related to watches, but very nice nonetheless.
A thing broke on my car - the hose that leads from the windshield fluid reservoir to the sprayers snapped - not a major thing, like the Johnson Rod, but a thing nonetheless. I called up the dealership, and asked about scheduling an appointment to get it fixed - car’s still under 4-year / 50k mile warranty. Was told by the scheduler that they typically do a diagnostic, which costs $250, and then if the technician determines the fix is covered under warranty, the diagnostic fee is waived. WTF???
So, I called up my mechanic. Dude went to my high school and has taken care of me for years
I used to have a Mini, and when someone ran into my rear end, causing a slight fender bender, I took it to a body shop that my insurer directed me to. They promptly eff’ed the car up even more, and the engine died as I was driving home from that body shop! Took it to my guy, and he fixed everything within a day, pointed out everything that other body shop had botched
My aunt once got an estimate to overhaul everything in her car for $1,000+. She was told that it was unsafe to drive at any speed… and, yes, the mechanic’s name was Ralph! I took the car to my guy, he looked it over, and said, “Yeah, I’ll charge you $20 to change the oil. This is a Toyota. Everything is working like it should, and it’ll last your aunt another 200k miles at least”
VW tried to charge my sister $1,500 for something. Took her Jetta to my guy, and he fixed it for $200
That leads me to today.
Called up my guy, and he said, “Yeah, I can totally take a look, but it should be covered under your warranty.” I explained the dealership’s diagnostic fee hokum, and he laughed and said, “Yeah, bring it to me. I’ll take a look, and I won't even charge you a diagnostic fee”
When he checked it out, he laughed and said, “This is a known issue on this car. One of my guys used to work at the dealership. He’s talking to their service department right now, telling them to knock off the BS. If you head over there, they’ll fix it right now, and they’ll fix it under warranty”
I can’t even give the guy my money! He’s so good, he’ll find ways to prevent me from paying him for work! Car’s getting fixed right now!
And here’s the coup de grace… As I was lifting the hood to show him the broken hose, he said, “Yo! I love your Grand Seiko!”
Not only does he provide amazing service, but he notices the watch on my wrist???
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Nice Cayman HWC!
Great story, nice friend, and beautiful watch!
Nice Cayman HWC!
Thank you. I love it more than my children!
Great story, nice friend, and beautiful watch!
Thank you! Yeah, it's really nice to find people who are in it for the long-term. I mean, you can be "short-term greedy" or "long-term greedy" and long-term greedy just means doing right by people so that they keep coming back to you over the years, right?
Winner of a day for sure, Good karma follows good karma💸!!
You'd best drop off some baked goodies for those fellows! You'll be a hero!
Winner of a day for sure, Good karma follows good karma💸!!
Yeah! It's fixed!
You'd best drop off some baked goodies for those fellows! You'll be a hero!
That's a brilliant idea! Thank you!
Did you get the watch to match your car? Both lovely! That's a great colour!
Did you get the watch to match your car? Both lovely! That's a great colour!
Ha! Nah, that "graphite blue" Porsche was just a Cayman sitting in the dealership. Took the wrist shot while waiting for my car to get fixed. Mine is the yellow one - got yellow because it was one of the no cost paint options... cause I'm a cheap bastard!
Ha! Nah, that "graphite blue" Porsche was just a Cayman sitting in the dealership. Took the wrist shot while waiting for my car to get fixed. Mine is the yellow one - got yellow because it was one of the no cost paint options... cause I'm a cheap bastard!
No Paint to Sample???? 😂 What's an extra 10k (probably more now)
What I read:
" something something something, car, something, car, person said 'yo, love your grand seiko!'
Awesome story 😀👏👏!!!!!!!!!!
No Paint to Sample???? 😂 What's an extra 10k (probably more now)
Ha! I think it's $12k now!!!
I've always wanted Chalk paint color, but that's a $2,580 option!
What I read:
" something something something, car, something, car, person said 'yo, love your grand seiko!'
Awesome story 😀👏👏!!!!!!!!!!
You have a one track mind!
probably someday give him a seiko for gratitude? lol, nice car man 🍻